Customer Service:

Not a Lost Commodity
at America's Same Day Service

We have all experienced it.

We get on the phone, call a company’s hotline for help, and receive an automated response that gives us several options to choose from only to find that none of the options pertain to the question. HELP, can I have a live person PLEASE!

We know what it is like to be frustrated about not getting the right information you need when you need it. There are many times you get on the phone and when you finally do get a live person, that person sends you to another person, and that person sends you to yet another person. Before you know it, you have been on the phone for 15 minutes and still haven’t gotten any results or satisfaction. But, just because of some bad customer service, it doesn’t mean that all customer service is bad…

At America’s Same Day Service you will always get personalized attention. Our number one goal has always been our customer first policy. While many companies are downsizing and outsourcing their customer service to other countries or third-party services, America’s Same Day Service is keeping its service right in its own backyard.

We know that our America’s Same Day Service customers don’t have time to worry about whether they have heat or if the water pipes are leaking; they need the reassurance that with one call, they can have it all. Whether it is heating, air conditioning, installing a window, working on a computer or fixing an appliance, when you need it fixed, you need it now. This is the service that we give our customers every day, 24/7.

The nation seems to be in, or at least headed toward, a recession. While it might seem as though small businesses would suffer most in a recession, that’s not necessarily true. Small businesses tend to have more personal connections with their customers, a definite advantage when people start looking for companies they can trust. You can put your trust in America’s Same Day Service because we adhere to the following principles:

• We conduct our operations with honesty, integrity and trustworthiness.
• We do whatever it takes to keep customers satisfied. We don’t want you to have an unpleasant experience with our company, so we work extra hard to give you top-notch service. Consumer surveys (Metro, 2008) note that a person who has had a negative experience with a company will tell roughly 10 people. We don’t want our people having a negative experience. We know it is important that you are getting your money’s worth and that we care. We believe in the importance of satisfying our customers and keeping both the regulars and new clients as content as possible.
• We believe in hiring professionals to do a professional job. Our experienced staff is able to answer on-site questions that you might have about your needed repairs. America’s Same Day Service works hard to hire the right people for the right job. Our staff is able to respond quickly to you and not leave you to wondering what happened to your repairman.

America’s Same Day Service believes in America. Although, it seems at times that many large corporations are selling out, there are those of us who remain; who want to see our country strong and in good economic times. We have seen many companies or jobs move oversees, causing layoffs in our own country. This only adds to the domino effect of recession. The more outsourcing, the more jobs lost, the more jobs lost, the less money spent, the less money spent, the more companies outsource, and the cycle continues.

For America’s Same Day Service it is about being personal. Personal attention; professional results. Call us today and let us help you.